Vocabulary Flashcards and Quiz of Handling Customer Inquiries with Apologies and Compensation – English for E-commerce Manager – Medium Level

Apologize
Say sorry for a mistake.
Compensation
Something given to make up for a problem.
Confusion
A state of not understanding.
Discount
A reduction in price.
Instructions
Directions or information on how to do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Confusion
Discount
Instructions
Something given to make up for a problem.
Directions or information on how to do something.
Say sorry for a mistake.
A reduction in price.
A state of not understanding.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Confusion” mean?
6. What does “Discount” mean?
7. What does “Instructions” mean?

Practice more with this lesson:


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