Vocabulary Flashcards and Quiz of Handling Customer Inquiries with Apologies and Compensation โ€“ English for E-commerce Manager โ€“ Medium Level

Apologize
Say sorry for a mistake.
Compensation
Something given to make up for a problem.
Confusion
A state of not understanding.
Discount
A reduction in price.
Instructions
Directions or information on how to do something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Confusion
Discount
Instructions
A reduction in price.
Something given to make up for a problem.
Say sorry for a mistake.
A state of not understanding.
Directions or information on how to do something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œConfusionโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œInstructionsโ€ mean?

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