English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints and Objections – English for E-commerce Manager – Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Refund
Money given back for a wrong purchase.
Order
A request to buy something.
Delay
When something happens later than expected.
Package
A wrapped box or parcel sent by mail.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Order
Delay
Package
A wrapped box or parcel sent by mail.
When something happens later than expected.
Money given back for a wrong purchase.
A statement about something wrong or bad.
A request to buy something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Refund” mean?
5. What does “Order” mean?
6. What does “Delay” mean?
7. What does “Package” mean?

Practice more with this lesson:


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