English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints and Objections โ€“ English for E-commerce Manager โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Refund
Money given back for a wrong purchase.
Order
A request to buy something.
Delay
When something happens later than expected.
Package
A wrapped box or parcel sent by mail.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Refund
Order
Delay
Package
A request to buy something.
A wrapped box or parcel sent by mail.
When something happens later than expected.
Money given back for a wrong purchase.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œRefundโ€ mean?
5. What does โ€œOrderโ€ mean?
6. What does โ€œDelayโ€ mean?
7. What does โ€œPackageโ€ mean?

Practice more with this lesson:


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