English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Offering Compensation โ€“ English for E-commerce Manager โ€“ Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong.
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back for a return or problem.
Patience
The ability to wait without getting upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Compensation
Refund
Patience
To say sorry for a mistake.
Something given to make up for a problem.
The ability to wait without getting upset.
Money given back for a return or problem.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œRefundโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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