English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Offering Compensation – English for E-commerce Manager – Easy Level

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by

Michael Carter
in
Complaint
A statement about something wrong.
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Refund
Money given back for a return or problem.
Patience
The ability to wait without getting upset.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Compensation
Refund
Patience
Something given to make up for a problem.
The ability to wait without getting upset.
Money given back for a return or problem.
To say sorry for a mistake.
A statement about something wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Compensation” mean?
6. What does “Refund” mean?
7. What does “Patience” mean?

Practice more with this lesson:


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