Vocabulary Flashcards and Quiz of Clarifying Expectations with a VIP Customer โ€“ English for E-commerce Manager โ€“ Advanced Level

Clarify
To make something clear or easy to understand.
Expectations
What someone thinks will happen or wants.
Upgrade
To improve something to a better level.
Process
A series of actions to achieve something.
Experience
The feeling or knowledge gained from doing something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Clarify
Expectations
Upgrade
Process
Experience
To improve something to a better level.
The feeling or knowledge gained from doing something.
To make something clear or easy to understand.
A series of actions to achieve something.
What someone thinks will happen or wants.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œClarifyโ€ mean?
4. What does โ€œExpectationsโ€ mean?
5. What does โ€œUpgradeโ€ mean?
6. What does โ€œProcessโ€ mean?
7. What does โ€œExperienceโ€ mean?

Practice more with this lesson:


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