Vocabulary Flashcards and Quiz of Clarifying Expectations with a VIP Customer – English for E-commerce Manager – Advanced Level

Clarify
To make something clear or easy to understand.
Expectations
What someone thinks will happen or wants.
Upgrade
To improve something to a better level.
Process
A series of actions to achieve something.
Experience
The feeling or knowledge gained from doing something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Clarify
Expectations
Upgrade
Process
Experience
To make something clear or easy to understand.
What someone thinks will happen or wants.
To improve something to a better level.
The feeling or knowledge gained from doing something.
A series of actions to achieve something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Clarify” mean?
4. What does “Expectations” mean?
5. What does “Upgrade” mean?
6. What does “Process” mean?
7. What does “Experience” mean?

Practice more with this lesson: