English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Customer Service – English for E-commerce Manager – Easy Level

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by

Michael Carter
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Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Delay
When something happens later than expected.
Polite
Showing good manners and respect.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Polite
Customer
Showing good manners and respect.
When something happens later than expected.
Something given to make up for a problem.
A person who buys goods or services.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Delay” mean?
6. What does “Polite” mean?
7. What does “Customer” mean?

Practice more with this lesson: