Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Customer Service โ€“ English for E-commerce Manager โ€“ Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Delay
When something happens later than expected.
Polite
Showing good manners and respect.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Delay
Polite
Customer
A person who buys goods or services.
When something happens later than expected.
Something given to make up for a problem.
Showing good manners and respect.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œDelayโ€ mean?
6. What does โ€œPoliteโ€ mean?
7. What does โ€œCustomerโ€ mean?

Practice more with this lesson:


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