English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After Negative Feedback โ€“ English for E-commerce Manager โ€“ Medium Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake or problem.
Compensation
Something given to make up for a loss or problem.
Refund
Money given back to a customer for a returned product.
Delivery
The process of bringing goods to a customer.
Complaint
A statement that something is wrong or not good.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Refund
Delivery
Complaint
A statement that something is wrong or not good.
To say sorry for a mistake or problem.
Money given back to a customer for a returned product.
The process of bringing goods to a customer.
Something given to make up for a loss or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œDeliveryโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


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