Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Driver – Easy Level

Complaint
A statement about something wrong or bad.
Busy
Having many things to do or many people.
Patient
Able to wait calmly without anger.
Safety
Being safe and free from harm.
Expectation
What someone thinks will happen.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Busy
Patient
Safety
Expectation
What someone thinks will happen.
A statement about something wrong or bad.
Having many things to do or many people.
Being safe and free from harm.
Able to wait calmly without anger.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Busy” mean?
5. What does “Patient” mean?
6. What does “Safety” mean?
7. What does “Expectation” mean?

Practice more with this lesson: