Vocabulary Flashcards and Quiz of Handling Objections After a Service Failure – English for DevOps Engineer – Advanced Level

Objection
A reason for disagreeing or refusing
Failure
When something does not work properly
Empathy
Understanding and sharing another’s feelings
Apologize
To say sorry for a mistake
Follow up
To check or act again after first contact

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Failure
Empathy
Apologize
Follow up
When something does not work properly
To say sorry for a mistake
A reason for disagreeing or refusing
Understanding and sharing another’s feelings
To check or act again after first contact

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Failure” mean?
5. What does “Empathy” mean?
6. What does “Apologize” mean?
7. What does “Follow up” mean?

Practice more with this lesson: