Vocabulary Flashcards and Quiz of Escalating a Customer Issue After Negative Feedback – English for DevOps Engineer – Advanced Level

Escalate
To raise a problem to higher authority.
Feedback
Information about how good or bad something is.
Service
Work done to help customers.
Prevent
To stop something from happening.
Response
An answer or reply to a question or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Feedback
Service
Prevent
Response
An answer or reply to a question or problem.
Work done to help customers.
To stop something from happening.
Information about how good or bad something is.
To raise a problem to higher authority.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Feedback” mean?
5. What does “Service” mean?
6. What does “Prevent” mean?
7. What does “Response” mean?

Practice more with this lesson:


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