Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources at a Dental Clinic – English for Dentist – Advanced Level

Complaint
A statement about something wrong or bad.
Schedule
A plan of appointments or tasks.
Reschedule
To change the time of an appointment.
Urgent
Needing quick attention or action.
Apologize
To say sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Schedule
Reschedule
Urgent
Apologize
A statement about something wrong or bad.
To say sorry for a mistake or problem.
Needing quick attention or action.
To change the time of an appointment.
A plan of appointments or tasks.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Schedule” mean?
5. What does “Reschedule” mean?
6. What does “Urgent” mean?
7. What does “Apologize” mean?

Practice more with this lesson: