Vocabulary Flashcards and Quiz of Training New Staff on Handling Objections and Follow-Up – English for Delivery Driver – Medium Level

Objection
A reason to disagree or complain.
Follow-up
An action done after the first one.
Delivery
Bringing goods to a customer.
Apologize
To say sorry for a mistake.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Follow-up
Delivery
Apologize
Customer
To say sorry for a mistake.
A reason to disagree or complain.
Bringing goods to a customer.
A person who buys goods or services.
An action done after the first one.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Follow-up” mean?
5. What does “Delivery” mean?
6. What does “Apologize” mean?
7. What does “Customer” mean?

Practice more with this lesson:


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