Vocabulary Flashcards and Quiz of Training New Staff on Handling Objections and Follow-Up โ€“ English for Delivery Driver โ€“ Medium Level

Objection
A reason to disagree or complain.
Follow-up
An action done after the first one.
Delivery
Bringing goods to a customer.
Apologize
To say sorry for a mistake.
Customer
A person who buys goods or services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Follow-up
Delivery
Apologize
Customer
To say sorry for a mistake.
Bringing goods to a customer.
An action done after the first one.
A person who buys goods or services.
A reason to disagree or complain.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œObjectionโ€ mean?
4. What does โ€œFollow-upโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œCustomerโ€ mean?

Practice more with this lesson:


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