English Lessons

Vocabulary Flashcards and Quiz of Training New Staff: Handling Difficult Clients โ€“ English for Delivery Driver โ€“ Easy Level

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by

Michael Carter
in
Polite
Showing good manners and respect
Client
A person who buys a service or product
Rude
Not polite or respectful
Angry
Feeling strong unhappiness or annoyance
Calm
Not angry or upset

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Polite
Client
Rude
Angry
Calm
Showing good manners and respect
Feeling strong unhappiness or annoyance
Not polite or respectful
Not angry or upset
A person who buys a service or product

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œPoliteโ€ mean?
4. What does โ€œClientโ€ mean?
5. What does โ€œRudeโ€ mean?
6. What does โ€œAngryโ€ mean?
7. What does โ€œCalmโ€ mean?

Practice more with this lesson:


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