English Lessons

Vocabulary Flashcards and Quiz of Handling VIP Customer Complaints โ€“ English for Delivery Driver โ€“ Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Complain
To say something is wrong or bad.
Sincere
Genuine and honest feelings.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Complain
Sincere
Polite
Showing good manners and respect.
To say sorry for a mistake.
To say something is wrong or bad.
Genuine and honest feelings.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œComplainโ€ mean?
6. What does โ€œSincereโ€ mean?
7. What does โ€œPoliteโ€ mean?

Practice more with this lesson:


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