Vocabulary Flashcards and Quiz of Handling VIP Customer Complaints – English for Delivery Driver – Easy Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Complain
To say something is wrong or bad.
Sincere
Genuine and honest feelings.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Complain
Sincere
Polite
Genuine and honest feelings.
Showing good manners and respect.
Something given to make up for a problem.
To say sorry for a mistake.
To say something is wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Complain” mean?
6. What does “Sincere” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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