English Lessons

Vocabulary Flashcards and Quiz of Closing a Complaint Conversation Professionally – English for Delivery Driver – Advanced Level

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by

Michael Carter
in
Complaint
A statement about something wrong or bad.
Apologize
To say sorry for a mistake.
Frustration
Feeling upset because of problems.
Feedback
Information about how good or bad something is.
Inconvenience
Trouble or difficulty caused to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Apologize
Frustration
Feedback
Inconvenience
Feeling upset because of problems.
Information about how good or bad something is.
Trouble or difficulty caused to someone.
To say sorry for a mistake.
A statement about something wrong or bad.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Apologize” mean?
5. What does “Frustration” mean?
6. What does “Feedback” mean?
7. What does “Inconvenience” mean?

Practice more with this lesson: