Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure โ€“ English for Cybersecurity Analyst โ€“ Medium Level

Complaint
A statement that something is wrong or not good.
Service
Work done to help someone or a system that works.
Schedule
A plan of when things will happen.
Apologize
To say sorry for a mistake or problem.
Logs
Records of events or actions on a system.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Schedule
Apologize
Logs
To say sorry for a mistake or problem.
Records of events or actions on a system.
A statement that something is wrong or not good.
A plan of when things will happen.
Work done to help someone or a system that works.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œServiceโ€ mean?
5. What does โ€œScheduleโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œLogsโ€ mean?

Practice more with this lesson:


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