Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure – English for Cybersecurity Analyst – Medium Level

Complaint
A statement that something is wrong or not good.
Service
Work done to help someone or a system that works.
Schedule
A plan of when things will happen.
Apologize
To say sorry for a mistake or problem.
Logs
Records of events or actions on a system.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Service
Schedule
Apologize
Logs
A plan of when things will happen.
Records of events or actions on a system.
A statement that something is wrong or not good.
Work done to help someone or a system that works.
To say sorry for a mistake or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Service” mean?
5. What does “Schedule” mean?
6. What does “Apologize” mean?
7. What does “Logs” mean?

Practice more with this lesson: