Laura and William discuss a service failure. They need to fix the problem quickly. They plan to coordinate schedules to solve the issue.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Service: Work done to help someone or a system that works.
Schedule: A plan of when things will happen.
Apologize: To say sorry for a mistake or problem.
Logs: Records of events or actions on a system.
Practice more with this lesson:
