English Lessons

Vocabulary Flashcards and Quiz of Writing Emails to Identify Root Causes in Onboarding โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Onboarding
The process of introducing new employees to a company.
Root cause
The main reason for a problem.
Template
A pre-made format used to write something quickly.
Feedback
Information about how well something is done.
Tone
The way words sound to the reader or listener.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Root cause
Template
Feedback
Tone
The process of introducing new employees to a company.
A pre-made format used to write something quickly.
Information about how well something is done.
The main reason for a problem.
The way words sound to the reader or listener.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œOnboardingโ€ mean?
4. What does โ€œRoot causeโ€ mean?
5. What does โ€œTemplateโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œToneโ€ mean?

Practice more with this lesson:


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