English Lessons

Vocabulary Flashcards and Quiz of Training New Staff Remotely in Customer Service – English for Customer Service Representative – Medium Level

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by

Michael Carter
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Template
A pre-made format to help write messages.
Urgent
Needing quick attention or action.
Reply
To answer a message or question.
System
A set of tools or programs used for work.
Mark
To label or show the status of something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Template
Urgent
Reply
System
Mark
To label or show the status of something.
A set of tools or programs used for work.
To answer a message or question.
A pre-made format to help write messages.
Needing quick attention or action.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Template” mean?
4. What does “Urgent” mean?
5. What does “Reply” mean?
6. What does “System” mean?
7. What does “Mark” mean?

Practice more with this lesson: