English Lessons

Vocabulary Flashcards and Quiz of Training New Staff Remotely in Customer Service โ€“ English for Customer Service Representative โ€“ Medium Level

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by

Michael Carter
in
Template
A pre-made format to help write messages.
Urgent
Needing quick attention or action.
Reply
To answer a message or question.
System
A set of tools or programs used for work.
Mark
To label or show the status of something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Template
Urgent
Reply
System
Mark
To answer a message or question.
A set of tools or programs used for work.
To label or show the status of something.
Needing quick attention or action.
A pre-made format to help write messages.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œTemplateโ€ mean?
4. What does โ€œUrgentโ€ mean?
5. What does โ€œReplyโ€ mean?
6. What does โ€œSystemโ€ mean?
7. What does โ€œMarkโ€ mean?

Practice more with this lesson:


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