Vocabulary Flashcards and Quiz of Scheduling and Planning with a Difficult Client - English for Customer Service Representative - Medium Level

Agenda

A list of topics to discuss.

Concerns

Worries or problems someone has.

Schedule

To set a time for something.

Client

A person who uses services.

Polite

Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Agenda

Concerns

Schedule

Client

Polite

A list of topics to discuss.

To set a time for something.

Worries or problems someone has.

A person who uses services.

Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Agenda” mean?

4. What does “Concerns” mean?

5. What does “Schedule” mean?

6. What does “Client” mean?

7. What does “Polite” mean?

Vocabulary Flashcards and Quiz of Scheduling and Planning with a Difficult Client – English for Customer Service Representative – Medium Level