English Lessons

Vocabulary Flashcards and Quiz of Scheduling and Planning with a Difficult Client – English for Customer Service Representative – Medium Level

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by

Michael Carter
in
Agenda
A list of topics to discuss.
Concerns
Worries or problems someone has.
Schedule
To set a time for something.
Client
A person who uses services.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Agenda
Concerns
Schedule
Client
Polite
A person who uses services.
To set a time for something.
A list of topics to discuss.
Worries or problems someone has.
Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Agenda” mean?
4. What does “Concerns” mean?
5. What does “Schedule” mean?
6. What does “Client” mean?
7. What does “Polite” mean?

Practice more with this lesson: