Vocabulary Flashcards and Quiz of Resolving a Misunderstanding During a Performance Review – English for Customer Service Representative – Advanced Level

Misunderstanding
A failure to understand something correctly
Recognize
To acknowledge or appreciate something
Feedback
Information about how well someone is doing
Goal
A target or aim to achieve
Support
To help or assist someone

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Misunderstanding
Recognize
Feedback
Goal
Support
To help or assist someone
A target or aim to achieve
Information about how well someone is doing
To acknowledge or appreciate something
A failure to understand something correctly

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Misunderstanding” mean?
4. What does “Recognize” mean?
5. What does “Feedback” mean?
6. What does “Goal” mean?
7. What does “Support” mean?

Practice more with this lesson: