Vocabulary Flashcards and Quiz of Reporting Progress and Proposing a Solution for an Urgent Request – English for Customer Service Representative – Advanced Level

Urgent
Needing quick action or attention
Progress
The process of improving or moving forward
Solution
A way to fix a problem
System
A group of connected parts working together
Prevent
To stop something from happening

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Progress
Solution
System
Prevent
The process of improving or moving forward
Needing quick action or attention
A group of connected parts working together
To stop something from happening
A way to fix a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Progress” mean?
5. What does “Solution” mean?
6. What does “System” mean?
7. What does “Prevent” mean?

Practice more with this lesson: