Reporting Progress and Proposing a Solution for an Urgent Request – English for Customer Service Representative – Advanced Level

Sophia and Robert discuss an urgent customer request. They review the progress and find a solution quickly. Their goal is to solve the problem soon.

🎧 Reporting Progress and Proposing a Solution for an Urgent Request
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Vocabulary:

Urgent: Needing quick action or attention

Progress: The process of improving or moving forward

Solution: A way to fix a problem

System: A group of connected parts working together

Prevent: To stop something from happening


Practice more with this lesson:


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