Vocabulary Flashcards and Quiz of Reporting Progress After Service Failure – English for Customer Service Representative – Easy Level

Failure
When something does not work correctly
Cause
The reason why something happens
Fix
To repair or solve a problem
Update
To give new information
Check
To examine something carefully

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Failure
Cause
Fix
Update
Check
When something does not work correctly
To examine something carefully
The reason why something happens
To repair or solve a problem
To give new information

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Failure” mean?
4. What does “Cause” mean?
5. What does “Fix” mean?
6. What does “Update” mean?
7. What does “Check” mean?

Practice more with this lesson: