Vocabulary Flashcards and Quiz of Reporting Progress After Service Failure - English for Customer Service Representative - Easy Level

Failure

When something does not work correctly

Cause

The reason why something happens

Fix

To repair or solve a problem

Update

To give new information

Check

To examine something carefully

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Failure

Cause

Fix

Update

Check

To examine something carefully

The reason why something happens

To repair or solve a problem

To give new information

When something does not work correctly

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Failure” mean?

4. What does “Cause” mean?

5. What does “Fix” mean?

6. What does “Update” mean?

7. What does “Check” mean?

Vocabulary Flashcards and Quiz of Reporting Progress After Service Failure – English for Customer Service Representative – Easy Level