Vocabulary Flashcards and Quiz of Reassuring a Customer About a New Service Representative – English for Customer Service Representative – Advanced Level

Colleague
A person you work with.
Concern
A feeling of worry.
Assist
To help someone.
Support
Help or backup.
Train
To teach skills or knowledge.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Colleague
Concern
Assist
Support
Train
Help or backup.
A person you work with.
To teach skills or knowledge.
To help someone.
A feeling of worry.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Colleague” mean?
4. What does “Concern” mean?
5. What does “Assist” mean?
6. What does “Support” mean?
7. What does “Train” mean?

Practice more with this lesson: