English Lessons

Vocabulary Flashcards and Quiz of Reassuring a Client During Remote Customer Service – English for Customer Service Representative – Advanced Level

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by

Michael Carter
in
Order
A request to buy something.
Package
A box or bag with items inside.
Tracking
A way to follow a delivery.
Cost
The amount of money needed.
Mistake
An error or something wrong.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Order
Package
Tracking
Cost
Mistake
The amount of money needed.
An error or something wrong.
A way to follow a delivery.
A request to buy something.
A box or bag with items inside.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Order” mean?
4. What does “Package” mean?
5. What does “Tracking” mean?
6. What does “Cost” mean?
7. What does “Mistake” mean?

Practice more with this lesson: