English Lessons

Vocabulary Flashcards and Quiz of Planning and Scheduling for New Customer Service Representative โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Onboarding
The process of introducing a new employee to the company.
Mentor
An experienced person who guides a new employee.
Shadowing
Following and observing someone to learn a job.
Schedule
A plan that shows when tasks will happen.
Training
Teaching skills and knowledge needed for a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Mentor
Shadowing
Schedule
Training
Teaching skills and knowledge needed for a job.
An experienced person who guides a new employee.
The process of introducing a new employee to the company.
A plan that shows when tasks will happen.
Following and observing someone to learn a job.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œOnboardingโ€ mean?
4. What does โ€œMentorโ€ mean?
5. What does โ€œShadowingโ€ mean?
6. What does โ€œScheduleโ€ mean?
7. What does โ€œTrainingโ€ mean?

Practice more with this lesson:


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