William and Laura discuss the schedule for onboarding a new customer service representative. They share updates and plan tasks. The conversation helps them organize the first week.
Vocabulary:
Onboarding: The process of introducing a new employee to the company.
Mentor: An experienced person who guides a new employee.
Shadowing: Following and observing someone to learn a job.
Schedule: A plan that shows when tasks will happen.
Training: Teaching skills and knowledge needed for a job.
Practice more with this lesson:

