English Lessons

Vocabulary Flashcards and Quiz of Negotiating Terms with a VIP Customer โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Contract
A written agreement between two parties.
Discount
A reduction in the usual price.
Delivery
The act of bringing goods to a place.
Shipping
The process of sending goods to customers.
Manager
A person who is in charge of others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Discount
Delivery
Shipping
Manager
The act of bringing goods to a place.
The process of sending goods to customers.
A reduction in the usual price.
A person who is in charge of others.
A written agreement between two parties.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œContractโ€ mean?
4. What does โ€œDiscountโ€ mean?
5. What does โ€œDeliveryโ€ mean?
6. What does โ€œShippingโ€ mean?
7. What does โ€œManagerโ€ mean?

Practice more with this lesson:


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