English Lessons

Vocabulary Flashcards and Quiz of Negotiating Terms with a VIP Customer – English for Customer Service Representative – Easy Level

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by

Michael Carter
in
Contract
A written agreement between two parties.
Discount
A reduction in the usual price.
Delivery
The act of bringing goods to a place.
Shipping
The process of sending goods to customers.
Manager
A person who is in charge of others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Discount
Delivery
Shipping
Manager
A person who is in charge of others.
A written agreement between two parties.
A reduction in the usual price.
The act of bringing goods to a place.
The process of sending goods to customers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Discount” mean?
5. What does “Delivery” mean?
6. What does “Shipping” mean?
7. What does “Manager” mean?

Practice more with this lesson:


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