Vocabulary Flashcards and Quiz of Negotiating Contracts with a Difficult Client – English for Customer Service Representative – Medium Level

Contract
A written agreement between two parties.
Delivery
The act of bringing goods to a place.
Support
Help given to customers after buying.
Flexible
Able to change easily.
Budget
The amount of money available to spend.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Contract
Delivery
Support
Flexible
Budget
Help given to customers after buying.
A written agreement between two parties.
The amount of money available to spend.
Able to change easily.
The act of bringing goods to a place.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Contract” mean?
4. What does “Delivery” mean?
5. What does “Support” mean?
6. What does “Flexible” mean?
7. What does “Budget” mean?

Practice more with this lesson: