English Lessons

Vocabulary Flashcards and Quiz of Making Phone Calls to Solve Customer Problems โ€“ English for Customer Service Representative โ€“ Easy Level

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by

Michael Carter
in
Root cause
The main reason for a problem.
Package
A box or bag with items inside.
Shipment
Items sent to a customer.
Warehouse
A place where goods are stored.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Package
Shipment
Warehouse
Delivery
A box or bag with items inside.
Items sent to a customer.
The act of bringing goods to a place.
A place where goods are stored.
The main reason for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œPackageโ€ mean?
5. What does โ€œShipmentโ€ mean?
6. What does โ€œWarehouseโ€ mean?
7. What does โ€œDeliveryโ€ mean?

Practice more with this lesson:


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