Vocabulary Flashcards and Quiz of Handling Objections in Emails to Senior Management - English for Customer Service Representative - Medium Level

Objection

A reason for disagreeing or opposing something

Concern

A worry or feeling of doubt

Support

To give help or evidence for something

Polite

Showing good manners and respect

Disagree

To have a different opinion

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Objection

Concern

Support

Polite

Disagree

A reason for disagreeing or opposing something

A worry or feeling of doubt

Showing good manners and respect

To have a different opinion

To give help or evidence for something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?

4. What does “Concern” mean?

5. What does “Support” mean?

6. What does “Polite” mean?

7. What does “Disagree” mean?

Vocabulary Flashcards and Quiz of Handling Objections in Emails to Senior Management – English for Customer Service Representative – Medium Level