Vocabulary Flashcards and Quiz of Handling Objections in Emails to Senior Management – English for Customer Service Representative – Medium Level

Objection
A reason for disagreeing or opposing something
Concern
A worry or feeling of doubt
Support
To give help or evidence for something
Polite
Showing good manners and respect
Disagree
To have a different opinion

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Concern
Support
Polite
Disagree
To give help or evidence for something
A reason for disagreeing or opposing something
A worry or feeling of doubt
To have a different opinion
Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Concern” mean?
5. What does “Support” mean?
6. What does “Polite” mean?
7. What does “Disagree” mean?

Practice more with this lesson: