Handling Objections in Emails to Senior Management – English for Customer Service Representative – Medium Level

Mark and Emma talk about writing emails to senior management. They discuss how to handle objections clearly. This helps when presenting ideas at work.

🎧 Handling Objections in Emails to Senior Management
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Vocabulary:

Objection: A reason for disagreeing or opposing something

Concern: A worry or feeling of doubt

Support: To give help or evidence for something

Polite: Showing good manners and respect

Disagree: To have a different opinion


Practice more with this lesson:


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