English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong.
Resource
Something available to help solve a problem.
Patient
Able to wait without getting angry.
Technical
Related to technology or machines.
Immediately
Without any delay; right away.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Patient
Technical
Immediately
Without any delay; right away.
Able to wait without getting angry.
A statement that something is wrong.
Related to technology or machines.
Something available to help solve a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œResourceโ€ mean?
5. What does โ€œPatientโ€ mean?
6. What does โ€œTechnicalโ€ mean?
7. What does โ€œImmediatelyโ€ mean?

Practice more with this lesson:


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