Vocabulary Flashcards and Quiz of Handling Complaints with Limited Resources – English for Customer Service Representative – Advanced Level

Complaint
A statement that something is wrong.
Resource
Something available to help solve a problem.
Patient
Able to wait without getting angry.
Technical
Related to technology or machines.
Immediately
Without any delay; right away.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Patient
Technical
Immediately
Related to technology or machines.
Without any delay; right away.
Able to wait without getting angry.
Something available to help solve a problem.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Resource” mean?
5. What does “Patient” mean?
6. What does “Technical” mean?
7. What does “Immediately” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.