English Lessons

Vocabulary Flashcards and Quiz of Handling a System Outage During a Presentation โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Outage
A time when a system is not working
Escalate
To raise a problem to a higher level
Backup
A copy of data saved for emergencies
Apologize
To say sorry for a problem
Reschedule
To change the time of an event

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Outage
Escalate
Backup
Apologize
Reschedule
A copy of data saved for emergencies
To raise a problem to a higher level
To change the time of an event
To say sorry for a problem
A time when a system is not working

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œOutageโ€ mean?
4. What does โ€œEscalateโ€ mean?
5. What does โ€œBackupโ€ mean?
6. What does โ€œApologizeโ€ mean?
7. What does โ€œRescheduleโ€ mean?

Practice more with this lesson:


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