English Lessons

Vocabulary Flashcards and Quiz of Handling a System Outage During a Presentation – English for Customer Service Representative – Advanced Level

โ€”

by

Michael Carter
in
Outage
A time when a system is not working
Escalate
To raise a problem to a higher level
Backup
A copy of data saved for emergencies
Apologize
To say sorry for a problem
Reschedule
To change the time of an event

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Outage
Escalate
Backup
Apologize
Reschedule
To change the time of an event
To raise a problem to a higher level
A time when a system is not working
To say sorry for a problem
A copy of data saved for emergencies

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Outage” mean?
4. What does “Escalate” mean?
5. What does “Backup” mean?
6. What does “Apologize” mean?
7. What does “Reschedule” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.