Vocabulary Flashcards and Quiz of Finding Root Causes After Negative Feedback – English for Customer Service Representative – Medium Level

Feedback
Information about how well you did something
Presentation
A talk or speech to share information
Root cause
The main reason for a problem
Nervous
Feeling worried or scared about something
Example
A specific case that helps explain something

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Presentation
Root cause
Nervous
Example
Information about how well you did something
The main reason for a problem
Feeling worried or scared about something
A talk or speech to share information
A specific case that helps explain something

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Presentation” mean?
5. What does “Root cause” mean?
6. What does “Nervous” mean?
7. What does “Example” mean?

Practice more with this lesson: