Vocabulary Flashcards and Quiz of Explaining a Complex Issue in Customer Service – English for Customer Service Representative – Medium Level

Shipment
The process of sending goods to a customer
Warehouse
A building where goods are stored
Out of stock
Not available for sale
Delay
When something happens later than planned
Restock
To add more items to the supply

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Shipment
Warehouse
Out of stock
Delay
Restock
To add more items to the supply
The process of sending goods to a customer
Not available for sale
When something happens later than planned
A building where goods are stored

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Shipment” mean?
4. What does “Warehouse” mean?
5. What does “Out of stock” mean?
6. What does “Delay” mean?
7. What does “Restock” mean?

Practice more with this lesson:


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