Explaining a Complex Issue in Customer Service – English for Customer Service Representative – Medium Level

Laura helps David understand a complicated problem. They talk clearly to avoid confusion. Laura explains step by step.

🎧 Explaining a Complex Issue in Customer Service
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Vocabulary:

Shipment: The process of sending goods to a customer

Warehouse: A building where goods are stored

Out of stock: Not available for sale

Delay: When something happens later than planned

Restock: To add more items to the supply


Practice more with this lesson:


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