English Lessons

Vocabulary Flashcards and Quiz of Clarifying Expectations During Urgent Customer Calls โ€“ English for Customer Service Representative โ€“ Advanced Level

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by

Michael Carter
in
Urgent
Needing quick action or attention.
Package
A box or parcel sent by mail.
Transit
The process of moving goods from one place to another.
Delivery
The act of bringing goods to a person.
Confirmation
A statement that something is true or has happened.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Package
Transit
Delivery
Confirmation
A box or parcel sent by mail.
The process of moving goods from one place to another.
Needing quick action or attention.
A statement that something is true or has happened.
The act of bringing goods to a person.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œUrgentโ€ mean?
4. What does โ€œPackageโ€ mean?
5. What does โ€œTransitโ€ mean?
6. What does โ€œDeliveryโ€ mean?
7. What does โ€œConfirmationโ€ mean?

Practice more with this lesson:


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