English Lessons

Vocabulary Flashcards and Quiz of Clarifying Expectations During Urgent Customer Calls – English for Customer Service Representative – Advanced Level

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by

Michael Carter
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Urgent
Needing quick action or attention.
Package
A box or parcel sent by mail.
Transit
The process of moving goods from one place to another.
Delivery
The act of bringing goods to a person.
Confirmation
A statement that something is true or has happened.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Urgent
Package
Transit
Delivery
Confirmation
A statement that something is true or has happened.
The act of bringing goods to a person.
Needing quick action or attention.
The process of moving goods from one place to another.
A box or parcel sent by mail.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Urgent” mean?
4. What does “Package” mean?
5. What does “Transit” mean?
6. What does “Delivery” mean?
7. What does “Confirmation” mean?

Practice more with this lesson:


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