English Lessons

Vocabulary Flashcards and Quiz of Clarifying Expectations During Onboarding Calls – English for Customer Service Representative – Advanced Level

โ€”

by

Michael Carter
in
Onboarding
The process of introducing a new employee to a company.
Expectations
Beliefs about what will happen or what someone should do.
Summary
A brief statement of the main points.
Feedback
Information about how well someone is doing.
Supervisor
A person who manages or directs workers.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Expectations
Summary
Feedback
Supervisor
A brief statement of the main points.
A person who manages or directs workers.
Beliefs about what will happen or what someone should do.
The process of introducing a new employee to a company.
Information about how well someone is doing.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Onboarding” mean?
4. What does “Expectations” mean?
5. What does “Summary” mean?
6. What does “Feedback” mean?
7. What does “Supervisor” mean?

Practice more with this lesson: