Kevin calls Mia to welcome her. They talk about her new role. Kevin explains what she should expect in customer service.
Vocabulary:
Onboarding: The process of introducing a new employee to a company.
Expectations: Beliefs about what will happen or what someone should do.
Summary: A brief statement of the main points.
Feedback: Information about how well someone is doing.
Supervisor: A person who manages or directs workers.
Practice more with this lesson:
