Paul speaks with Laura about a complaint. They review the previous work done. Paul takes notes to solve the problem.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Repair: To fix something that is broken or not working.
Follow up: To check on something again after the first time.
Document: To write down information for record or proof.
Solution: A way to fix a problem.
Practice more with this lesson:
