Paul and Sarah talk about a new colleague’s problems. They discuss how to give feedback and when to escalate issues. They want to help the new worker improve.
Vocabulary:
Feedback: Information about how well someone is doing.
Escalate: To raise a problem to a higher level.
Onboarding: The process of helping a new worker start.
Support: Help or assistance given to someone.
Training: Teaching skills or knowledge to improve work.
Practice more with this lesson:

