Vocabulary Flashcards and Quiz of Handling Complaints with a VIP Customer โ€“ English for Copywriter โ€“ Easy Level

Complaint
A statement that something is wrong.
Expectation
What someone thinks will happen.
Polite
Showing good manners.
Revision
A change to improve something.
Communication
Sharing information with others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectation
Polite
Revision
Communication
A change to improve something.
What someone thinks will happen.
A statement that something is wrong.
Sharing information with others.
Showing good manners.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œExpectationโ€ mean?
5. What does โ€œPoliteโ€ mean?
6. What does โ€œRevisionโ€ mean?
7. What does โ€œCommunicationโ€ mean?

Practice more with this lesson:


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