Vocabulary Flashcards and Quiz of Handling VIP Customer Inquiries by Finding Root Causes – English for Content Writer – Medium Level

VIP
A very important person or customer.
Root cause
The main reason for a problem.
Brief
A short document with instructions or information.
Revision
A change made to improve something.
Expectation
What someone thinks will happen or wants.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Root cause
Brief
Revision
Expectation
A very important person or customer.
What someone thinks will happen or wants.
A short document with instructions or information.
A change made to improve something.
The main reason for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Root cause” mean?
5. What does “Brief” mean?
6. What does “Revision” mean?
7. What does “Expectation” mean?

Practice more with this lesson:


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