English Lessons

Vocabulary Flashcards and Quiz of Escalating Complaints to Senior Management – English for Content Writer – Advanced Level

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Michael Carter
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Escalate
To raise a problem to higher authority
Complaint
A statement about something wrong
Summary
A short explanation of main points
Urgency
Importance that needs quick action
Feedback
Information about how something is done

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Complaint
Summary
Urgency
Feedback
A statement about something wrong
Information about how something is done
A short explanation of main points
To raise a problem to higher authority
Importance that needs quick action

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Complaint” mean?
5. What does “Summary” mean?
6. What does “Urgency” mean?
7. What does “Feedback” mean?

Practice more with this lesson: