English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints by Clarifying Expectations โ€“ English for Cloud Engineer โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Expectations
Beliefs about what will happen or be done.
Clarify
To make something clear or easier to understand.
Service
Work done to help or provide something to others.
Issue
A problem or subject that needs attention.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Expectations
Clarify
Service
Issue
Work done to help or provide something to others.
Beliefs about what will happen or be done.
To make something clear or easier to understand.
A statement that something is wrong or not satisfactory.
A problem or subject that needs attention.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œExpectationsโ€ mean?
5. What does โ€œClarifyโ€ mean?
6. What does โ€œServiceโ€ mean?
7. What does โ€œIssueโ€ mean?

Practice more with this lesson:


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