English Lessons

Vocabulary Flashcards and Quiz of Escalating a Service Issue and Planning Resolution โ€“ English for Cloud Engineer โ€“ Advanced Level

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by

Michael Carter
in
Escalate
To raise a problem to higher-level people for help.
Downtime
Time when a service is not working.
Transparency
Being open and honest about a situation.
Root cause
The main reason why a problem happens.
Expertise
Special skills or knowledge in a particular area.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Downtime
Transparency
Root cause
Expertise
Time when a service is not working.
Being open and honest about a situation.
Special skills or knowledge in a particular area.
To raise a problem to higher-level people for help.
The main reason why a problem happens.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œDowntimeโ€ mean?
5. What does โ€œTransparencyโ€ mean?
6. What does โ€œRoot causeโ€ mean?
7. What does โ€œExpertiseโ€ mean?

Practice more with this lesson:


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