John and Sarah discuss problems with a new civil engineer. They want to find the main reasons for complaints. They plan how to fix these issues quickly.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Onboarding: The process of introducing a new worker to a job.
Root cause: The main reason why a problem happens.
Feedback: Information about how well someone is doing.
Training: Teaching skills and knowledge for a job.
Practice more with this lesson:
