Vocabulary Flashcards and Quiz of Handling Objections with a Difficult Client by Phone โ€“ English for Chef โ€“ Advanced Level

Objection
A reason for disagreeing or opposing something
Complaint
A statement that something is wrong or bad
Replacement
Something that takes the place of another
Discount
A reduction in price
Oversee
To watch and make sure work is done correctly

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Complaint
Replacement
Discount
Oversee
A reduction in price
Something that takes the place of another
To watch and make sure work is done correctly
A reason for disagreeing or opposing something
A statement that something is wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œObjectionโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œReplacementโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œOverseeโ€ mean?

Practice more with this lesson:


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