Vocabulary Flashcards and Quiz of Handling Objections with a Difficult Client by Phone – English for Chef – Advanced Level

Objection
A reason for disagreeing or opposing something
Complaint
A statement that something is wrong or bad
Replacement
Something that takes the place of another
Discount
A reduction in price
Oversee
To watch and make sure work is done correctly

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Complaint
Replacement
Discount
Oversee
A reason for disagreeing or opposing something
A reduction in price
To watch and make sure work is done correctly
A statement that something is wrong or bad
Something that takes the place of another

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Complaint” mean?
5. What does “Replacement” mean?
6. What does “Discount” mean?
7. What does “Oversee” mean?

Practice more with this lesson: