Handling Objections with a Difficult Client by Phone – English for Chef – Advanced Level

Linda is a chef calling a client. The client has many complaints. Linda tries to solve the problems calmly.

🎧 Handling Objections with a Difficult Client by Phone
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Vocabulary:

Objection: A reason for disagreeing or opposing something

Complaint: A statement that something is wrong or bad

Replacement: Something that takes the place of another

Discount: A reduction in price

Oversee: To watch and make sure work is done correctly


Practice more with this lesson:


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